2018 MERCEDES-BENZ C-CLASS

2018 MERCEDES-BENZ C-CLASS

4 DR 4WD

Class

PASSENGER CAR

Manufacturer

MERCEDES-BENZ USA, LLC

Complaints

120

Recalls

19

Overall Safety Rating

5/5

Crash Test Ratings

Overall Rating

Overall Rating
5
Overall Frontal Star Rating
4
Side Overall Star Rating
5
Overall Rollover Star Rating
4
Combined Front Seat Rating
5
Combined Rear Seat Rating
5

Frontal Crash

Overall Frontal Star Rating
4
Frontal Barrier Star Ratings

Side Crash

Overall Side Star Rating
5
Side Barrier Star Ratings
5
Side Pole Star Rating
5
Combined Side Barrier and Side Pole Star Ratings

Rollover

Rollover Resistance Star Rating
4

Safety Features

Seat Belts and Head Restraints

In 2015, the use of seat belts in passenger vehicles saved an estimated 13,941 lives of occupants 5 and older. An additional 2,804 lives would have been saved in 2015 if all unrestrained passenger vehicle occupants 5 and older involved in fatal crashes had worn their seat belts. Head restraints were installed in passenger cars largely in response to Federal Motor Vehicle Safety Standard 202. The purpose of a head restraint is to prevent whiplash injury of the neck in rear impact crashes.

Dynamic Head RestraintsNot Available
Head RestraintDriver, Front Passenger, Rear Seat
Advanced Belt FeatureStandard
Adjustable Upper Belt AnchorageDriver, Front Passenger
Seat Belt Reminder SystemDriver, Front Passenger

Air Bags

Air bags are supplemental restraints and are designed to work best in combination with safety belts. Both frontal and side-impact air bags are designed to deploy in moderate to severe crashes. Air bags reduce the chance that an occupant's upper body or head will strike the vehicle's interior during a crash.

Frontal Air BagDriver, Front Passenger
CurtainDriver, Front Passenger, Rear Seat
TorsoRear Seat
Torso/PelvisDriver, Front Passenger
KneeDriver
Additional Air BagsNot Available
Meets Side Air Bag Out-of-Position RequirementsYes

Child Passenger Features

Vehicles are equipped with a number of child passenger safety features, including

LATCH LocationsRear Seat
Safety Power Windows (Anti-Pinch)Standard
Safety Power Windows (Anti-Pinch) locationsDriver, Front Passenger, Rear Seat

Recommended Safety Technologies

Forward Collision Warning

Forward Collision Warning

Optional

Using forward-looking sensors, this technology warns the driver of an impending collision so the driver can brake or steer to avoid the collision.

Lane Departure Warning

Lane Departure Warning

Optional

Using a camera system to track a vehicle's position in relation to lane markings on the road, this technology warns the driver of unintentional lane shifts.

Crash Imminent Braking

Crash Imminent Braking

No

If the driver does not take any action to avoid the crash, crash imminent braking automatically applies the vehicle’s brakes to slow or stop the car, avoiding the crash or reducing its severity.

Dynamic Brake Support

Dynamic Brake Support

No

If the driver brakes but not hard enough to avoid the crash, dynamic brake support automatically supplements the drivers braking in an effort to avoid the crash.

Vehicle Complaints(122 complaints)

Summary Statistics:

5

Crashes

2

Injuries

ODI #11423998

Filed: July 8, 2021
Incident: July 6, 2021
Mercedes-Benz USA, LLC

Component:

STEERING,AIR BAGS

Crash1 Injury

Summary:

While driving in a curved onramp connecting from one street to another the vehicle experienced a complete loss of steering ability which resulted in the vehicle continuing to move straight, off the pa...

ODI #11153227

Filed: November 22, 2018
Incident: July 9, 2018
Mercedes-Benz USA, LLC

Component:

SERVICE BRAKES

Crash1 Injury

Summary:

I BOUGHT A CAR IN APRIL 2018. THE FIRST ACCIDENT OCCURRED ON THE HIGHWAY IN MAY 2018. I WAS DRIVING AT A SPEED OF 75 KM / H. I SAW THE CAR IN FRONT OF ME STEPPING ON THE BRAKES AND I ALSO STEPPED O...

ODI #11591967

Filed: June 2, 2024
Incident: May 1, 2023
Mercedes-Benz USA, LLC

Component:

ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCE

Crash

Summary:

I am wanting to add information to my original complaint. Tracking#11589822 When I called in the electrical issue to AAA the agent said this is a common problem on these cars. Next, I want to add phot...

ODI #11589822

Filed: May 21, 2024
Incident: April 9, 2023
Mercedes-Benz USA, LLC

Component:

STRUCTURE,FORWARD COLLISION AVOIDANCE

Crash

Summary:

While I was driving to work in a heavy rain my abs malfunction light came on in my car. I decided to take it to the Mercedes-Benz dealership in Fresno. They said it was the ABS module that needed to b...

ODI #11291914

Filed: December 29, 2019
Incident: December 22, 2019
Continental Tire the Americas, LLC

Component:

TIRES

Crash

Summary:

I WAS DRIVING ON HIGHWAY 1, AT ABOUT 45 MPH, ON MY WAY TO WORK IN A LIGHT RAIN. I MAY HAVE JUST TRANSITIONED INTO THE #1 LANE OF TRAFFIC AS I WAS ABOUT 500 FEET FROM THE RED LEFT TURN SIGNAL LIGHT W...

Showing 1-5 of 122 complaints
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Complaint information provided by NHTSA. For the most up-to-date information, visit nhtsa.gov.